Briefly, in your words, describe the role of dashboards to improve sense and response capabilities at
Westem Digital; elaborate on the paragraph below extracted from the complete case study posted on
week-6 folder.
“To be vigilant means to be alertly watchful.” A vigilant information system (VIS) includes both sensing
and responding capabilities. Sensing—to detect changes and enhance managerial visibility from the
factory shop floor to corporate headquarters—comes through real-time dashboards with automated
alerting. Responding comes through capabilities that help decision makers at each organizational level
reach decisions and take action.”