Managing resistance,Effective Persuasion

Managing Resistance

Think of a time when you felt as though you were encountering resistance. Now, reframe the situation and describe how the other person was being “protective” rather than resistant. In that situation, with a protective individual, how might you persuade the individual that it is safe to change? Be specific with the language and words you would use.

APA format

Hays, K., & Brown, C. (2004). You’re on: Consulting for peak performance. Washington, DC: American Psychological Association.


Effective Persuasion
Change has different effects on people. Many times, people tend to be resistant to change. To some extent, people become very protective, to avoid being hurt and feel safe enough from the negative impacts of change. Sometimes, people live through self-authenticity and emotional experience making them resist change. Although change is difficult to effect, it is for the better. Therefore, there is a need to develop effective persuasion mechanisms to influence individuals who are protective to change.
Aristotle presents three pillars of rhetorical persuasion which I consider very important. To persuade protective people, the speaker needs to be credible (ethos), create emotional appeal (pathos) and appeal to logic (logos) (Rorty, 1996). When trying to convince someone, one must provide a logical argument and find a tug on the individual’s heartstrings. Another way of convincing protective people to accept change is by putting the request in the right order. There is a common tendency of sweet talking a person thinking that they would be convinced. However, this creates the opposite effect. Instead, coming out right, presenting what we want in a few nice words may help people appreciate the need to adopt a new idea (Fahnestock, 2016).
Hays & Brown. (2004) outlines the importance of coaching in effecting change. Coaching helps people understand why they react so protective to change. Coaching also provides an avenue that helps people feel more relaxed and appreciate the role of change in life. Coaching is a Relative Emotive Therapy that provides a perfect solution through changing emotions. Further, coaching boosts people’s motivation and ability. It changes people’s thoughts on various issues including change.
Conclusively, persuading protective people does not just require talks. It involves the presentation of information in a better way to win the emotions of a person. This can also be achieved through coaching.

Hays, K., & Brown, C. (2004). You’re on: Consulting for peak performance. Washington, DC: American Psychological Association.
Rorty, A. (1996). Essays on Aristotle’s Rhetoric. University of California Press.
Fahnestock, J. (2016). Ekphrasis and the Art of Persuasion. Ekphrasis, Imagination and Persuasion in Ancient Rhetorical Theory and Practice, 131-166. doi:10.4324/9781315578996-7